How can Santa's helpers help?
Find my song
Quick answers
Santa said the name wrong
Open the song and tap "Santa said the name wrong?" under the player. Write the name the way it sounds, and Santa sings the same song again for free.
I paid and the song is still locked
Give it a minute and refresh the song page: Santa finishes the full song right after payment. If it stays locked, write to us below and we will sort it out.
Can I get a refund?
If something is wrong with the song we remake it for free, and if it still is not right we refund you in full within 14 days. See the refund policy.
How do I print Santa's letter?
After unlocking, open the song and choose "Print Santa's letter". For the full decorated page, switch on "background graphics" in your printer options.
